Professional Language Solutions

Cookie Policy – Updated Aug 2019

I. Definition of cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive.

II. We use the following cookies:

1. Required Cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas and cookies sent to users’ devices from equipment or a domain managed by Professional Language Solutions Ltd in order to deliver the services requested by users.

2. Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Web platforms when they are using them. This helps us to improve the way our Web apps works, for example, by ensuring that users can easily find what they are looking for.

• Third-party cookies
  
  These cookies allow the parties responsible to monitor and analyse users’ behaviour on the web site they refer to.
  
  The data collected using this kind of cookie is used to measure the activity of the web site and to draw up surfing profiles for the various users to introduce improvements following the analysis of the usage data collected from users.
  
  They are sent to users’ terminal equipment from equipment or a domain not managed by us, but rather by another entity processing data obtained through cookies: Google Analytics.
  
  With respect to the use of third-party cookies, users can consult the cookie policy for each of the third parties through the webpages of the following: Google Analytics, Rosetta Stone UK ltd, Zoom Video Communications, Adobe Connect.
  
  This type of cookie is designed to collect and store information while users are accessing our website from third-parties.

3. Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Technical cookies
  
  These cookies enable users to browse the web site and use the various options or services available, such as, for instance, control traffic and data communication, identify the session, enter areas with restricted access, etc.

• Customisation cookies
  
  These enable users to access the service with certain general characteristics predefined in the light of a series of options chosen on the users’ terminals, such as, for example, the preferred language, the type of browser used to access the service, the regional set-up from which the service is accessed, etc.

4. Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Web apps more relevant to your interests. We may also share this information with third parties for this purpose.

• Persistent cookies
  This type of cookie keeps data stored on the terminal and can be accessed and processed for a certain period of time defined by the party responsible for the cookie. This may range from a few minutes to several years.

III. Disabling or eliminating cookies

You are free to enable, disable or remove all the cookies installed on your terminal equipment by adjusting the cookies-related options on the browser installed on each device.

IV. Consent

As indicated in the message on the web site’s header, by entering this web site, you are agreeing to the installation and use of cookies. Users may at any time withdraw the consent given previously by eliminating the cookies installed, as explained in the preceding section. You should be aware, however, that this may have an impact on the web site’s features and may make your experience as a user less satisfactory.